FAQ

Find answers to common questions about shopping at Modern Pantry. If you need further assistance, feel free to contact us.

  1. Do you deliver across South Africa?
    Yes, we offer nationwide delivery across South Africa using trusted courier services.
  2. How long does delivery take?
    Delivery typically takes 2–5 business days depending on your location.
  3. What payment methods do you accept?
    We accept secure online payments including debit and credit cards, as well as EFT where available.
  4. Can I return a product?
    Yes, you can request a return if the product is unused and in its original packaging.
  5. How do I track my order?
    Once your order is shipped, you will receive tracking details via email.
  6. Are your products high quality?
    We source products from trusted brands to ensure durability, performance, and value.
  7. Do you sell kitchen appliances?
    Yes, we offer a range of kitchen appliances including air fryers, kettles, and more.
  8. Is it safe to shop online at Modern Pantry?
    Yes, all transactions are encrypted and processed securely to protect your information.
  9. Can I contact support?
    Yes, you can contact us via email or WhatsApp for assistance.
  10. Do you offer discounts or promotions?
    We may run promotions from time to time. Follow us or check the website for updates.